One-of-a-kind items are not eligible for returns due to the unique nature of their creation.
1. Call 804-543-7813 for an RMA code.
2. Provide your name, email, order number, product SKU, order date, and reason for return.
3. Ship your return prepaid with tracking to:
B&B New Beginnings, Inc., P.O. Box 114, Barhamsville, VA 23011
4. Include the RMA code on the package and keep the tracking information until the process is complete.
Gift certificates are available in any value and can be purchased directly from our store.
We charge a flat rate of $10.95 for shipping and handling. Orders are shipped within 24 hours and typically arrive within 2-5 days.
Our clothing is designed to fit all body types. Please refer to the sizing chart below for guidelines to find your perfect fit. Average pant length is 38-40 inches from waist to ankle.
A flat rate tax of 6% is applied to each purchase.
We offer exchanges or store credit only, no refunds. Items must be in new, unworn condition with tags attached and returned within 10 days of the shipping date. For returns or exchanges, please contact us at 804-543-7813 to obtain a Return Merchandise Approval (RMA) code.
We'd love to hear from you! Whether you have questions about our services, want to book a session, or simply want to learn more about what we offer, please feel free to reach out.